Products & Services
Our specialized portfolio
Our specialization has resulted in products and specific services that enable our customers to use state-of-the-art patient and HCP communication. Thanks to our experience in the pharmaceutical industry, we are very familiar with various regulations and the high standards of quality and reliability.
Security for your digital projects
evalii® - Adverse Event & Social Media Monitoring
With evalii® we offer a future-oriented, audit-compliant service that enables our customers to efficiently search digital media for adverse events (AE) and other relevant pharmacovigilance-related information.
Our system not only ensures compliance with all external regulatory requirements, but also takes internal guidelines into account during the monitoring process. evalii® ensures complete documentation and offers security at economical conditions. By integrating advanced technologies and employing a specialized, trained team of experts, evalii® guarantees a service that meets all requirements.
With evalii® our customers are well equipped to fulfill their pharmacovigilance obligations comprehensively and safely.
AI-Powered Messaging & Support
Comviira – Interactive communication via WhatsApp
Comviira is our WhatsApp service for the pharmaceutical industry and the healthcare sector. Designed for modern patient and HCP communication, Comviira offers a data protection-compliant and HWG-sensitive way to deliver relevant information in a structured, interactive, and dialog-enabled manner.
Functions & Applications
1:1 communication with patients or HCPs – individual, secure, documented – if desired also supported by a AI-based response logic
Automatic response systems & content on demand – e.g. brochures, videos, FAQs
HWG-compliant verification mechanisms – for example via DocCheck or batch code
Optional screening for PV-relevant content – via the connection to evalii®
Regular broadcasts with editorial content – planned controllable
Comviira can be flexibly integrated into existing programs – whether for therapy support, product communication, MSL services or awareness campaigns.
Benefits of Comviira?
GDPR-compliant hosting: Data processing within Germany's.
Role concepts & approval processes: Support for medical/legal workflows.
Modularly expandable: Adaptable to individual requirements.
Real communication: Not a one-way channel solution, but an interactive dialogue with opt-in.
Our WhatsApp service offerings have been in use for many years and are now available under the Comviira brand.
By linking with ClinAIra®, our AI-supported response logic, allows content to be delivered efficiently, tailored to pharmaceutical approval processes.
Comviira offers a unique combination of user-friendliness, security and compliant communication – ideal for use in sensitive industrial applications.
👉 Contact us to learn more or to test the service in a demo environment.
And the best part: You can now reach us directly via WhatsApp.
Simply scan the QR code below to experience our service for yourself – without installing an app, directly in the dialogue.
Targeted use of artificial intelligence
As a company that has been using algorithms in PV monitoring for some time and automating internal processes with modern solutions, we support our customers as competent advisors regarding the sensible and targeted use of artificial intelligence.
We not only help you implement technical solutions, but also advise you on ethics, data protection and industry-specific requirements.
Proven application examples:
- Automated analyses - "Talk to your dataset"
- Smart chatbots - For websites, social media & apps
- (Partial) automation of complex business processes
- Knowledge bases and support systems - Access to extensive expertise for quick answers and decision support
- AI-supported quality management - Optimization and monitoring of quality assurance processes
In addition, we support our customers with targeted training and continuing education offers to effectively integrate AI technology as a tool in their everyday work. By building knowledge databases and implementing AI-supported systems, we not only improve process efficiency, but also strengthen quality management within companies. Our goal is to empower your employees to use artificial intelligence as a supporting force that helps them make data-driven decisions safely and confidently.
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