Security and accuracy are crucial in digital communication with HCPs. Not only must professional information be transmitted in compliance with data protection regulations, but according to the German Health and Care Act (HWG), it may also only be made accessible to a professionally qualified group of recipients. This is precisely where Comviira comes in.
Targeted communication with specialist groups
Comviira turns WhatsApp into a professional channel for HCP communication – with integrated authentication:
- DocCheck login: Ensuring professional group membership via the established login mechanism
- One-time codes & conference access: For temporary or situation-specific verification – e.g. at events
- Individual releases: Only authorized users have access to sensitive information
This ensures that content – whether product information, studies or training videos – only reaches validated recipients.
Compliance & data protection included
Comviira takes all regulatory requirements into account:
- GDPR: Communication is encrypted, personal data is processed securely
- HWG: Content is released, documented and accessible only to authorized professionals
- Auditable: All interactions can be documented upon request
- PV-monitored: All reactions can be checked for pharmacovigilance, e.g. with evalii®
More than a channel – a real communication service
HCPs can not only access content, they also have the opportunity to contact us directly – via 1:1 chat, in a structured and transparent manner.
Examples of content:
- Study summaries
- Training videos
- Product information
- Links to specialist portals
The path to real professional communication
With Comviira, WhatsApp becomes a structured, interactive channel for healthcare professionals – secure, flexible and ready for your needs.
Would you like to test our HCP demo profile?
👉 Contact us: https://www.cross4channel.de/kontakt/
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