{"id":5586,"date":"2025-06-23T11:40:44","date_gmt":"2025-06-23T09:40:44","guid":{"rendered":"https:\/\/www.cross4channel.de\/?p=5586"},"modified":"2025-06-23T11:41:20","modified_gmt":"2025-06-23T09:41:20","slug":"broadcasts-fur-patientenservices-gezielt-und-interaktiv","status":"publish","type":"post","link":"https:\/\/www.cross4channel.de\/en\/broadcasts-fur-patientenservices-gezielt-und-interaktiv\/","title":{"rendered":"Broadcasts for patient services \u2013 targeted and interactive"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"5586\" class=\"elementor elementor-5586\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4d039b8a e-flex e-con-boxed e-con e-parent\" data-id=\"4d039b8a\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-65a702c6 elementor-widget elementor-widget-text-editor\" data-id=\"65a702c6\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.22.0 - 17-06-2024 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p><b>Broadcasts for patient services \u2013 targeted and interactive <\/b><\/p>\n<p><b>Comviira brings structure to patient communication \u2013 with recurring content, on-demand information, and direct dialogue options via WhatsApp.<\/b><\/p>\n<p>Patient programs thrive on continuous contact, relevant information, and clear access across channels. Comviira efficiently combines precisely these elements \u2013 directly in one of the most popular communication channels.<\/p>\n<p>\u00a0<\/p>\n<p><b>Broadcasts \u2013 Communication with a Plan<\/b><\/p>\n<p>With Comviira\u2019s broadcast function, information <b>regular, planned and structured<\/b> to your patients. Content can be delivered once or as part of a defined communication plan \u2013 for example:<\/p>\n<ul style=\"margin-top: 0cm;\" type=\"disc\">\n<li>Information on medical conditions or therapies<\/li>\n<li>Reminders of check-up appointments or medication cycles<\/li>\n<li>Nutrition or exercise tips<\/li>\n<li>References to new materials or content<\/li>\n<li>Links to brochures, videos, instructions or websites<\/li>\n<\/ul>\n<p>Broadcasts are made <b>always based on a previously documented opt-in<\/b>, and can be implemented in compliance with data protection and advertising law regulations.<\/p>\n<p>\u00a0<\/p>\n<p>\u00a0<\/p>\n<p><!-- \/wp:image --><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9f9d07f elementor-widget elementor-widget-image\" data-id=\"9f9d07f\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.22.0 - 17-06-2024 *\/\n.elementor-widget-image{text-align:center}.elementor-widget-image a{display:inline-block}.elementor-widget-image a img[src$=\".svg\"]{width:48px}.elementor-widget-image img{vertical-align:middle;display:inline-block}<\/style>\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1519\" height=\"806\" src=\"https:\/\/www.cross4channel.de\/wp-content\/uploads\/2025\/06\/Patientenservice-WhatsApp-Broadcast-Comviira.png\" class=\"attachment-full size-full wp-image-5634\" alt=\"Patientenservice mit Whatsapp\" srcset=\"https:\/\/www.cross4channel.de\/wp-content\/uploads\/2025\/06\/Patientenservice-WhatsApp-Broadcast-Comviira.png 1519w, https:\/\/www.cross4channel.de\/wp-content\/uploads\/2025\/06\/Patientenservice-WhatsApp-Broadcast-Comviira-300x159.png 300w, https:\/\/www.cross4channel.de\/wp-content\/uploads\/2025\/06\/Patientenservice-WhatsApp-Broadcast-Comviira-1024x543.png 1024w, https:\/\/www.cross4channel.de\/wp-content\/uploads\/2025\/06\/Patientenservice-WhatsApp-Broadcast-Comviira-768x408.png 768w, https:\/\/www.cross4channel.de\/wp-content\/uploads\/2025\/06\/Patientenservice-WhatsApp-Broadcast-Comviira-18x10.png 18w\" sizes=\"(max-width: 1519px) 100vw, 1519px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9ca8b28 elementor-widget elementor-widget-text-editor\" data-id=\"9ca8b28\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><b>More than broadcasts: Interaction &amp; support<\/b><\/p>\n<p>Comviira combines scheduled content with personalized response. Patients can not only receive regular information via broadcast, but also\u00a0<b>retrieve specific content or contact the service center<\/b>.<\/p>\n<p>Suitable content is provided via simple inputs or interactive buttons \u2013 for example:<\/p>\n<ul type=\"disc\">\n<li>Brochures &amp; application notes<\/li>\n<li>Videos on exercise &amp; everyday tips<\/li>\n<li>Podcasts about nutrition or illness<\/li>\n<li>Tables, materials and much more<\/li>\n<\/ul>\n<p>The contents are\u00a0<b>context-based<\/b>\u00a0\u2013 adapted to individual questions, times or verifications. This creates a service that not only informs, but also\u00a0<b>leads, accompanies and reacts.<\/b><\/p>\n<p>And: If an input cannot be assigned, the dialog can be switched to the\u00a0<b>1:1 chat with the service center<\/b>\u00a0\u2013 individually, securely and documented.<\/p>\n<p>\u00a0<\/p>\n<p><b>Individualized, secure &amp; implementable according to regulatory and internal requirements:<\/b><\/p>\n<p>Comviira can be tailored to existing patient programs \u2013 for example:<\/p>\n<ul type=\"disc\">\n<li>Indication or type of therapy<\/li>\n<li>Patient verification via code or batch number<\/li>\n<li>Participation in certain campaigns or services<\/li>\n<\/ul>\n<p>On request, a\u00a0<b>Screening for PV-relevant content<\/b>\u00a0\u2013 through the connection to evalii\u00ae. Content can be editorially approved in advance and processed within the framework of existing SOPs.<\/p>\n<p><b>Your advantage: Structured communication as an innovative addition to traditional service channels<\/b><\/p>\n<p>Comviira not only offers access to content \u2013 but a system that provides information in a targeted, automated and controlled manner.<\/p>\n<p>Whether planned via editorial calendars or individually through user requests:<br \/>The contact remains clearly structured and at the same time human.<\/p>\n<p><b>The result:<\/b><br \/>Fewer queries, shorter response times \u2013 and a noticeable reduction in the workload for your telephone service center.<\/p>\n<p>\u00a0<\/p>\n<p><i>Would you like to know what such a service actually feels like?<\/i><\/p>\n<p><i> Write to us \u2013 we will show you our patient dummy profile.<\/i><\/p>\n<p><!-- \/wp:image --><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0791ff3 elementor-widget elementor-widget-image\" data-id=\"0791ff3\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"228\" height=\"228\" src=\"https:\/\/www.cross4channel.de\/wp-content\/uploads\/2025\/05\/cross4channel-1.png\" class=\"attachment-large size-large wp-image-5500\" alt=\"QR Code WhatsApp Profil Cross4Channel\" srcset=\"https:\/\/www.cross4channel.de\/wp-content\/uploads\/2025\/05\/cross4channel-1.png 228w, https:\/\/www.cross4channel.de\/wp-content\/uploads\/2025\/05\/cross4channel-1-150x150.png 150w, https:\/\/www.cross4channel.de\/wp-content\/uploads\/2025\/05\/cross4channel-1-12x12.png 12w, https:\/\/www.cross4channel.de\/wp-content\/uploads\/2025\/05\/cross4channel-1-80x80.png 80w\" sizes=\"(max-width: 228px) 100vw, 228px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Broadcasts for patient services \u2013 targeted and interactive. Comviira brings structure to patient communication \u2013 with recurring content, on-demand information, and direct dialogue options via WhatsApp. Patient programs thrive on continuous contact, relevant information, and clear access across channels. With Comviira, precisely these elements can be efficiently combined \u2013 directly in one of the most popular [\u2026]<\/p>","protected":false},"author":7,"featured_media":5632,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[33,23,34],"tags":[31,32],"class_list":["post-5586","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-comviira","category-patientenkommunikation","category-whatsapp","tag-comviira","tag-whatsapp"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Comviira: Patientenkommunikation via WhatsApp optimieren<\/title>\n<meta name=\"description\" content=\"Comviira strukturiert Patientenkommunikation \u00fcber WhatsApp \u2013 mit geplanten Broadcasts, Inhalten &amp; Anbindung an Patientenprogramme\" \/>\n<meta name=\"robots\" content=\"index, follow, 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